1. Collection of Information
We collect personal information from you through your interaction via our websites, text services or other media. This may occur when you participate in, or sign up to, any of ELS’s services, such as seminars, competitions, teleseminars or emails.
The information we collect will vary depending on the service you request but could include name, address, phone number and email address. We may also ask for additional information depending on the nature of the service provided. Unless stated, the data fields we request must be completed. We will not normally collect any sensitive personal information from you, and in any event, will request your express consent to do so.
If you use any of our apps, we will collect the following information: (i) your location – upon your first use you will be prompted for permission for us to use your location (which you may decline) in order to offer you relevant services (we cannot offer relevant services if you do not permit us to detect and use your location); and (ii) your device – if you access our services from a device such as a mobile telephone running an application, we will uniquely identify each instance of the application, but we will not be able to personally identify you from this information.
We also collect certain information through the use of “cookies” and other similar automated means. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. These are used primarily to optimise Google AdWords, Google Remarketing Campaigns and YouTube advertising campaigns. We deal with Remarketing in more detail below.
2. Use of Information
We will use your personal information for a number of purposes including the following:
• to provide, administer and communicate with you about our services and promotions (e.g. to enable you to log in to your account and/or purchase services).
• to analyse and improve the services we offer.
• to send you marketing communications about content, products, events and promotions by us, that you might be interested in. If you are a registered user, then these communications may be personalised for you based on your browsing preferences.
We will never share or disclose your information with third parties, except as set out below.
3. Sharing Information
We may share personal information with service providers who perform functions and services on our behalf. Such third parties will be provided with personal information necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.
We may disclose your personal information when you enter a competition or when you provide material we wish to publish.
We may carry out research or analysis, which contains your personal information, via our sites. Any “pooled” responses to questions may also be shared with our partner organisations.
We may also disclose personal information about you to comply with applicable laws and when requested to do so by law enforcement agencies or government bodies.
4. Use of Aggregate Information
5. Data Transfers
6. Your Rights
You have certain rights to the personal information we process about you. You have the right to request that we cease sending marketing communications, whether by e-mail or otherwise, to you. You can do this by checking certain boxes when we collect your personal information or by clicking the unsubscribe link in the marketing e-mails you receive from us. You can also do this by contacting us at email@example.com
You may request access to the personal information we hold about you. If you would like to submit a request please contact us at firstname.lastname@example.org .
8. Google Remarketing
9. Contact Us